Shipping policy
Shipping Policy
Last Updated: August 14, 2026
At Veloriay, we are committed to providing reliable shipping services and keeping customers informed throughout the delivery process.
1. Processing Time
Orders are processed after payment confirmation.
Processing times may vary depending on product availability and order volume.
2. Delivery Time
Estimated shipping time:
20-30 Business Days
Delivery times may vary depending on:
- Shipping destination
- Customs clearance
- Carrier delays
- Seasonal demand
3. Order Tracking
Once your order has shipped, tracking information will be provided when available.
Customers can use tracking details to monitor shipment progress.
4. Customs and Import Fees
Customers are responsible for any customs duties, taxes, or import fees required by their country.
5. Delayed Orders
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team:
Email:
We will assist you with checking your shipment status.